PRIVACY POLICY
Changing Gears Behavioral Health and Services, LLC
5910 Highway 43
Tuscumbia, Alabama 35674
Effective Date: June 13, 2026
Introduction
Changing Gears Behavioral Health and Services, LLC ("CGBHS," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, online forms, electronic communications, and other interactions with our organization.
By using our website or submitting information to us, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
Name
Address
Telephone number
Email address
Child's name
Child's date of birth
Insurance information
Referral information
Service inquiries
Employment application information
Information submitted through contact forms
We may also collect certain technical information automatically when you visit our website, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of website visits
Website usage information
How We Use Information
We may use information we collect to:
Respond to inquiries.
Schedule consultations.
Process service requests.
Verify insurance information.
Communicate regarding services.
Improve our website.
Improve client and caregiver experiences.
Process employment applications.
Maintain business operations.
Comply with legal obligations.
Protected Health Information
When information qualifies as Protected Health Information (PHI), it is governed by our HIPAA Notice of Privacy Practices and applicable federal and state laws.
The collection, use, disclosure, and protection of PHI are subject to HIPAA and related healthcare privacy regulations.
Electronic Communications
If you contact us by email, website form, text message, or other electronic communication methods, you acknowledge that electronic communication may not always be secure.
While we take reasonable steps to protect information transmitted electronically, we cannot guarantee absolute security.
You may request alternative methods of communication at any time.
Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to:
Improve website performance.
Analyze website traffic.
Enhance user experience.
Monitor website functionality.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Sharing Information
We do not sell personal information.
We may share information with:
Service providers assisting with business operations.
Insurance companies.
Healthcare providers involved in treatment.
Government agencies when required by law.
Regulatory agencies.
Legal representatives when authorized or required.
We may also disclose information when necessary to:
Protect the rights and safety of clients, employees, or others.
Prevent fraud.
Comply with legal obligations.
Enforce our policies and agreements.
Data Security
We maintain reasonable administrative, physical, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are intended for children receiving Applied Behavior Analysis services under the supervision of a parent, guardian, or authorized representative.
Information regarding children is collected only through a parent, guardian, authorized representative, referral source, or as otherwise permitted by law.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, content, or security of third-party websites. We encourage users to review the privacy policies of any website they visit.
Employment Applications
Information submitted through employment applications may be used to:
Evaluate qualifications.
Verify credentials.
Conduct background checks when authorized.
Communicate regarding employment opportunities.
Maintain employment records.
Applicant information will be maintained in accordance with applicable employment laws and company policies.
Your Rights
You may request to:
Access certain personal information we maintain.
Correct inaccurate information.
Update contact information.
Request deletion of information when permitted by law.
Opt out of certain communications.
Some requests may be limited by legal, regulatory, healthcare, or business requirements.
Retention of Information
We retain information for as long as necessary to:
Provide services.
Comply with legal obligations.
Resolve disputes.
Enforce agreements.
Meet healthcare record retention requirements.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective upon posting the revised Privacy Policy on our website or otherwise providing notice.
The effective date at the top of this Policy will indicate when revisions were made.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Changing Gears Behavioral Health and Services, LLC
5910 Highway 43
Tuscumbia, Alabama 35674
Phone: 256-592-6120
Email: admin@changinggearsbhs.com
By using our website, submitting forms, or communicating with us electronically, you acknowledge that you have read and understand this Privacy Policy.